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Refunds &
Cancellations

At Ally Outdoors, we’re here to make sure you feel confident and supported in every purchase you make with us. While we work to ensure your satisfaction, some guidelines help us maintain the highest level of service.

Firearms & Ammunition🔗

Due to the unique nature of firearms and ammunition, we are unable to accept returns or exchanges once these items leave the store. To make sure you’re confident in your purchase, our knowledgeable team is here to assist with any questions before you complete your transaction.

Optics🔗

We understand that choosing the right optic is important. If you need to exchange your purchase, we offer a 14-day exchange window, as long as the item remains:

  • Brand new and unused
  • Uninstalled and in perfect condition
  • In its original packaging, including all accessories

Accessories🔗

If an accessory isn’t the perfect fit, it can be returned or exchanged within 14 days of purchase, as long as it meets the following conditions:

  • The item is unused and uninstalled
  • It’s still in its original packaging and condition

Apparel🔗

We want you to love what you wear. Apparel can be returned or exchanged within 14 days, provided it is:

  • Unworn and unwashed
  • In its original condition with all tags attached

A Quick Note About Returns & Exchanges🔗

A valid receipt is required to process all returns or exchanges.